Ryanair may face legal action over flight cancellations

CAA launches enforcement action against airline for ‘persistently misleading’ people about their rights as more flights scrapped

The Civil Aviation Authority has launched enforcement action against Ryanair for “persistently misleading passengers” about their rights, piling more woe on the airline as it announced a second wave of flight cancellations affecting 400,000 people.

In a letter to the Dublin-based carrier, the CAA said Ryanair’s chief executive, Michael O’Leary, was wrong to tell passengers last week that it did not have to arrange new flights for them, after an initial batch of cancellations was announced.

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