Care, attention and cake: how to be a good Airbnb host

Hosts tell how listing their homes on the website has enriched their lives, allowing them to travel themselves and make friends the world over

Any seasoned Airbnb guest knows that the quality of your host is paramount. It is far from unusual for a guest to find, on arrival in what may be an unknown city, that the host is out of reach by phone, or the apartment looks nothing like the description.

Airbnb encourages all its members to be good hosts – and good guests – but in the “sharing economy”, the onus is on the individual to provide a decent experience. If you’re considering hosting, it’s worth noting that Airbnb has over two million listings in 34,000 cities and 190 countries, so you need to stand out from the crowd. Being a great host – and getting good reviews – is a significant part of that.

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